Mualcaina
Re-ship My Order
Re-ship My Order
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Description
Only add this to your cart if you have already reached out to me about your order. This is only if your order was refused and you wish to pay for your order to be shipped again.
Shipping
Shipping
Due to high quantities of orders, processing your order may take 1-2 weeks. This does not include shipping time. By placing an order you agree to this timeline.
We use USPS for all shipments (domestic and International) and you will receive an automated email with tracking info when your order is shipped. For ita bag orders, we will ship via UPS.
Please check out our Shipping Policies for more details and common questions.
Return policy
Return policy
We do not offer any exchanges, returns, or refunds of any kind for any product listed on mualcaina.com.
Please email hello@mualcaina.com if you receive any damaged or wrong item within 21 business days (3 weeks) since the ship date to adjust any issue you may have. We cannot assist you after 21 business days (3 weeks) or if the item has been used.
Pin Grading System
Pin Grading System
Pins are all handmade, making each one "one of a kind." Please refer to the descriptions below for more detailed information on how I grade my pins.
Standard Grade
Very little to almost no flaws. From a distance of about 6 inches or less, you likely won't notice anything wrong with the pins. They may have slightly lower filled enamel, small scratches on the metal, etc. but are not very noticeable.
I do not sell "perfect" collector's grade pins. Pins may appear to have very small flaws that naturally occur due to production. However, the flaws may not be noticeable at first glance unless you stare closely.
B Grade (a.k.a. "seconds")
Slight discount due to more visible flaws. May include some noticeable dust particles trapped inside the enamel, lower filled enamel, small nicks in the enamel, scratches on the enamel, or slightly slanted posts. Can be noticed from a distance or if you stare too long.