Mualcaina
The Heartfelt Ita Bag
The Heartfelt Ita Bag
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Bag Specifications
- Dimensions: 8"W x 7"H x 3"D (approx.) (20.32cm x 17.78cm x 7.62cm)
- Straps (removable/adjustable): 24 to 45 in (61 to 114 cm) (0.75 in / 19 mm wide)
- Clear vinyl window: 6.5"W x 5.5"H (16.51 cm x 13.97 cm)
- (1) Removable heart-shaped insert with heart outline (insert colors are not interchangeable)
- (1) D-ring in the center for hanging a keychain
- Stamped mualcaina logo on the back
IMPORTANT: Please note we do not sell "perfect" or "collector's grade" bags, as there may be small flaws that naturally occur due to production. By purchasing from this listing, you agree to these terms.
If you wish to purchase longer straps for the black bag variant (gold or silver hardware only), you may purchase them from this listing here.
Enamel pins are not included with the bag.
Shipping
Shipping
Due to high quantities of orders, processing your order may take 1-2 weeks. This does not include shipping time. By placing an order you agree to this timeline.
We use USPS for all shipments (domestic and International) and you will receive an automated email with tracking info when your order is shipped. For ita bag orders, we will ship via UPS.
Please check out our Shipping Policies for more details and common questions.
Return policy
Return policy
We do not offer any exchanges, returns, or refunds of any kind for any product listed on mualcaina.com.
Please email hello@mualcaina.com if you receive any damaged or wrong item within 21 business days (3 weeks) since the ship date to adjust any issue you may have. We cannot assist you after 21 business days (3 weeks) or if the item has been used.
Pin Grading System
Pin Grading System
Pins are all handmade, making each one "one of a kind." Please refer to the descriptions below for more detailed information on how I grade my pins.
Standard Grade
Very little to almost no flaws. From a distance of about 6 inches or less, you likely won't notice anything wrong with the pins. They may have slightly lower filled enamel, small scratches on the metal, etc. but are not very noticeable.
I do not sell "perfect" collector's grade pins. Pins may appear to have very small flaws that naturally occur due to production. However, the flaws may not be noticeable at first glance unless you stare closely.
B Grade (a.k.a. "seconds")
Slight discount due to more visible flaws. May include some noticeable dust particles trapped inside the enamel, lower filled enamel, small nicks in the enamel, scratches on the enamel, or slightly slanted posts. Can be noticed from a distance or if you stare too long.
Customer Reviews
The bag is pretty great! I just don’t know if mine came defective or if it’s an issue with the bag itself
It has a good amount of space and I love the little compartments inside. I’ve gotten multiple compliments on it as well! But the hardware for the handle keeps unscrewing and hence it becomes unusable as a bag
The hardware came apart the same day I received the item, and while I was able to screw it back together (with some hassle since there’s fabric that obstructs the screws that hold the handle to the bag), it keeps happening a lot (every 3-5 days). It’s rather irritating fixing it just for it to fall apart so soon after
It’s a really beautiful bag and the design is lovely, but this issue has led to me being rather disappointed with the product for the price I paid for it
The buckle/attachment (part that attaches the handle to the bag) detached from the bag when I was trying to attach the shoulder strap. It wouldn't screw back in when I tried reattaching it. I never received a response when I tried reaching out for support, so I'm going to attempt to fix it myself. Kinda bummed especially since I haven't used the bag yet.
Definitely worth the purchase, the size is perfect for when you just need a small bag to run errands with.
i am incredibly satisfied with the quality and look of the bag. it makes me so happy to wear and carry with me everywhere! ❤️
This bag is absolutely perfect!! It’s so cute and well made and I’ve gotten lots of nice compliments on it!! It’s exactly what I was looking for!!
